chapter caucus

Team Building Skills

Poor Communication Behaviors

Just because you have the communication skills does not mean that everything will go smoothly. Some people have a tendency to become a little nasty when they do not like the message they are hearing. Some people become defensive, some attack, and some even try to sidetrack you.

Whenever you encounter one of these behaviors, do not let the person discourage you. Remember your message and stay focused.

Remember these people are trying to get you off track. They do not want to receive the message you are sending. It is your responsibility to keep focused and deliver the message whether they like it or not.

Next section:  Difficult Coworkers

Team Building Skills
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Velda Arnaud, Ph.D.
Executive Director
Lead, Educate, Serve Society

Last updated 10/4/14 (va)
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