Social Intelligence

Social Intelligence is more than people skills. It is the ability to get along well with others and the ability to have them cooperate with you.


Karl Albrecht (Social Intelligence: The New Science of Success; Beyond IQ, Beyond EI, Applying Multiple Intelligence Theory to Human Interaction) defines social intelligence (SI) as the ability to get along with others and to get them to cooperate with you.


To get started, think about your pet peeves. Pet peeves are things that bother you and can lead to extreme frustration. For example, I once knew a guy who came into work every morning, sat in the next cubicle, and spent a few minutes clipping his fingernails. Then he put his paperback into a sandwich bag and went downstairs for at least 30 minutes. During that time he was occupying one of the stalls in the men's room. While working for that employer, this routine was one of my pet peeves. Write down at least three of your work-related pet peeves. Put your list aside for now.

Think of one person (at least one) whose company you do not enjoy. What about this person annoys you?

List the person's behavior on one side of a sheet of paper. Write down as many characteristics as you can, no matter how trivial. When you have finished, continue with the next question.

Think about someone whose company you enjoy––one of those special people. What about this person do you like?

List this person's behaviors on the other side of your paper. Write down as many characteristics as you can, no matter how trivial.

Review your two lists.
What do you avoid and what do you seek out?

Most people see positive behaviors to be more attractive than negative behaviors.

Next section behaviors...

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Last updated 2/22/09