Leadership Skills

Business Etiquette

Ofinal quiz will assess your knowledge and understanding of proper business etiquette. Have fun with this. At the end, there is a link to the answers for both quizzes.

A Final Quiz

Please answer the following questions:

1. When walking through the outside door leading to the mall, who holds the door?
   • a young man holds the door for an older woman
   • a young woman hold the door for an older man
   • whoever goes in first
   • never hold the door; this is old-fashioned
2. Where do you place your purse while dining in a restaurant?
   • on the floor
   • hanging over the back or arm of the chair
   • on the table to the right of the plate
   • on your lap or between your back and the chair
3. Where do you place your cell phone while dining in a restaurant?
   • on the table to the right of the plate
   • on the table directly above the plate
   • on your lap
   • out of sight
4. How much perfume or cologne should you wear at work?
   • as you normally would
   • if it is expensive, wear more to impress others
   • sparingly
   • none
5. How should the American flag be displayed at a seminar?
   • to the speaker's right
   • to the speaker's left
   • directly in the middle
   • never
6. Who goes through a revolving door first?
   • the host
   • the visitor
   • it does not matter
   • it depends
7. At meetings when wearing nametags, the best place for the nametag is
   • your left side of the chest
   • your right side of the chest
   • either is fine
   • forget the name tag altogether
8. In which countries should the OK sign (thumb and forefinger in a circle with the other fingers splayed upward) be avoided?
   • France
   • Germany
   • Japan
   • Brazil
   • Russia
9. It is considered professional to brush or comb your hair
   • in private only
   • in the public bathroom
   • before going indoors or outside
   • at the table
   • at your desk
   • in a meeting
10. You have a meeting, but you are expecting a phone call, you
    
    • make sure your cell phone is fully charged and the ringer is on
    • turn the ringer to vibrate
    • turn your cell phone off
    • inform those attending that you are expecting a call

Quiz Results

How do you think you did with the final quiz? In short, business etiquette is about putting the other person first and being respectful. If you can remember that, you will do well. Answers to the questions above and in the first section about etiquette are available by clicking here.